Patient Services

Creek Street Medical Practice offers a range of health services, including:

• GP Management Plans
• Check-Ups
• Family Planning
• Pap Smears
• Pregnancy Tests
• Antenatal Care
• ECG: Heart Test
• Counselling
• Immunisation: Children
• Immunisation: Adults
• Blood Tests
• Minor Surgery: Stitching cuts, removing moles and skin cancers
• Liquid Nitrogen ‘freezing’ therapy for sunspots/warts
• Iron Infusions
• Nutrition Advice
• Stop Smoking Assistance
• Dermatoscopy: Skin Checks
• Travel Medicine
• Home Visits
• Health Assessments 45-49 & 75 +

After Hours 

In a medical emergency call 000.

For assistance outside of our business hours, please contact:

• Nurse On Call phone 1300 6060 024
• After Hours GP helpline 1800 022 222
• The Supercare Nurse service at UFS Pharmacy, View St Bendigo Ph 5443 4610
• Bendigo Health Hospital Emergency Department, Drought & Arnold St Bendigo
• Victorian Virtual Emergency Department – click here

Free Victorian mental health service – HeadtoHelp –  For further information and materials: https://www.murrayphn.org.au/headtohelp/

Dorevitch pathology testing is available onsite Monday to Friday 8.30am -12.30pm.

Please enter through the green gate at the rear of the carpark.

Your Medical Record

We use computerised medical records which are kept strictly confidential. our privacy policy is available at reception. Reminder systems are used for a variety of health checks, let us know if you do not want to receive such reminders. We do encourage our patients to take an active part in their health care decision making.

Patient Feedback

Patients are welcome to give feedback on any subject at any time in any form. We have a suggestion box in the waiting room or your welcome to speak or write to the Practice Manager.

All feedback is appreciated and taken seriously.

The Doctors are aware they often run late but along with this they offer thorough care and support.  This often means spending longer with some patients and then running late.  Receptionist are aware and where possible they will try to advise you or re-schedule appointment on the day to reduce wait times.  We thank everyone for their feedback.

If you wish to take the matter outside the practice you could contact:

Victorian Health Complaints Commissioner

ph: 1300 582 113

570 Bourke Street

Melbourne 3000

https://hcc.vic.gov.au